Mercedes-Benz World – Winners do things differently

Adopters of new technology do things differently, streamlining their business processes, improving communication, improving customer service and interaction but still reducing costs to the business.

But sometimes the introduction of new technologies raises more questions than answers.

• Unified Communications – What is it and what does it mean to me?
• How can I make fixed and mobile UC secure and recordable.
• How can you audit your communications?
• How can you work remotely when you have no broadband?
• Can I communicate even including video call when on the move?
• How do I share documents and collaborate remotely?
• How can I conference into a room based system when working elsewhere or at home?
• How can I integrate into existing exchange Microsoft Exchange and Active Directory?
• What if I want to host my service?
• What if I want to have a Managed service?
• How do I extend UC into my Contact Centre?
• How can I enable remote contract centre working for disaster recover or improved efficiency?
• How can I improve Customer Service?

Our real life customer case studies, break out sessions and practical demonstrations will answer all these questions and more. We will show you how you can collaborate with your staff no matter where they are though video conferencing, collaboration tools and presence providing business continuity no matter what the weather throws at us.

Our experts will tell you how we helped customers to rationalise their estates, optimise resources to meet the demands of their business, saving money but still improving customer service.

Join us at the Mercedes-Benz World @ Brooklands, Weybridge, Surrey, KT13 0SL on 3rd March 2010 from 09:00 until 15:00