We offer a range of training courses, as below, and provides all training materials and reference manuals in your required format. In addition to our standard courses, we can provide Knowledge Transfer, Contact Centre consultancy and prepare bespoke training sessions to meet your solution requirements.
| Type | Charge Details | Pricing | Requirements | Location |
|---|---|---|---|---|
| Handsets & Voicemail End Users |
Per Day 50 Delegate *** |
£595.00 | -Training Room -Test Phones -Test VM Boxes |
Customer Premises |
| Operator Console | Per Day x2 sessions *** |
£595.00 | -Meeting Room -PC's + Ops Console |
Customer Premises |
| Supervisor Training | Per Day 3-4 Delegates |
£750.00 | -Training Room -Test Phones -Test VM Boxes |
Customer Premises |
| Train the Trainer | Per Day x 3 2 hour sessions |
£650.00 | -Training Room -Test Phones -Test VM Boxes |
Customer Premises or Burton Headquarters |
| Basic System Admin | Per Day 3-4 Delegates *** |
£695.00 | -Training Room -PC/Laptop with ASA s/w & network connection -IP Address & Port number of switch -Handsets |
Customer Premises or Burton Headquarters |
| Advanced System Admin |
Per Day 2-3 Delegates *** |
£770.00 | -Training Room -PC/Laptop with ASA s/w & network connection -IP Address & Port number of switch -Handsets |
Customer Premises or Burton Headquarters |
| Voicemail System Admin |
Per Day 3-4 Delegates *** |
£695.00 | -Training Room -PC/Laptop with ASA s/w & network connection -IP Address & Port number of switch -Handsets |
Customer Premises or Burton Headquarters |
| CMS Admin | Per Day 2-3 Delegates *** |
£850.00 | -Training Room -PC/Laptop with ASA s/w & network connection -IP Address & Port number of switch -Handsets |
Customer Premises or Burton Headquarters |
| CMS Reports | Per Day 2-3 Delegates |
£1000.00 | -Training Room -PC/Laptop with ASA s/w & network connection -IP Address & Port number of switch -CMS Log In -Handsets |
Customer Premises or Burton Headquarters |
*** Number of end users is dependant on customer facilities
