Convergence is the convergence of voice, video and data over Internet Protocol (IP). It provides new ways for organisations and people to work together, reducing costs and improves efficiency.
Our Public Sector team delivers QoS, convergence solutions over a secure single voice and data infrastructure to allow reliable, secure and cost effective to all locations; with all sites whatever their size and location connected to the core force network. This enables forces to make the most of existing networks and infrastructures, extend services to new and community locations, deliver flexible access to services and enhance workforce productivity.
In the Police and Justice environment, business continuity is paramount and our solutions are designed so that in the event of a converged network link becoming unavailable voice traffic is automatically re-routed to ensure that officers remain in touch without loosing functionality.
Our convergence solutions provide officers at remote sites with the same functionality in the community offices that they would have in the main station. It will provide them with voice and data connectivity, when and where they need it, thus increasing the time they spend out in the community, reducing travel time and reducing costs.
Utilising technologies such as SIP (Session Initiation Protocol) we build on the benefits of IP Telephony by adding intelligence to business processes. 'Presence' is a SIP-based capability that lets users inform others of their status, availability, and contact modes before a communication session even begins. When enterprises-particularly those with branch locations-leverage SIP and Presence, they achieve intelligent and efficient communications.
