Local government plays a vital role in the social and economic well-being of our communities and in challenging economic conditions the pressures on public services are severe. Local public services providers are having to gear up to deal with an increase in the number of homeless people, support for the jobless, family breakdown and social tension and failures in critical services such as education and social care.
The transformational government agenda sets out ambitious goals for local government, but at the heart of them is the need to provide a better service to citizens, at a lower cost to the taxpayer. Citizens expect public services to be available when they want them, where they want them, tailored to meet their personal needs.
Meeting stringent efficiency targets while continuously improving services, online service delivery, property rationalisation and the ‘Cleaner, Greener’ agenda are local government’s greatest challenges. Although apparently unique, these challenges often have common drivers with the resulting opportunity for innovation and learning lessons across borders. 'Transforming public service delivery' is the focus for local government organisations far and wide: the challenge is how to achieve this.
The high level of skills and expertise that we have gained from working closely with local government departments means that we understand the demands placed on you by central government and by the expectations of your citizens and can provide you with innovative, practical communications solutions to help you meet the needs of all your stakeholders from:-
