Improving efficiency is getting easier.
Whether in response to the Gershon Review or other pressures, all senior public sector managers must deliver a combination of cost savings, efficiency gains, front-line service improvements and staff benefits.
Working from home and making better use of office space is one way to achieve these. The technical barriers are largely overcome. The financial savings from downsizing corporate offices are enticing. Extended hours service delivery and better work-life balance for staff are further incentives.
But it's also easy to get it wrong.
In isolation the technology for home working can be installed, the offices downsized, workplaces shared and flexible working policies written. But unless these activities are integrated and the working and management culture changed, there is a good chance that home working won't work for all the stakeholders.
Remote working policies can help Government departments work more efficiently through rationalising estates and travel budgets and by being more financially flexible. But remote working is not just about cost savings. To be truly effective flexible workers need the same communications features they have at their desk. Our solutions make it possible to deliver a full set of communications features on virtually any mobile communications device. Employees can use a mobile phone, a PDA or plug in an IP Softphone to do all the things they can do in the office: handle calls retrieve messages, set up conference calls and record calls as necessary.
As so many professionals rely on several phones, email and instant messaging One-Number reachability is a solution which embeds intelligence into the network to automatically redirect critical communications, the network knows which number to use and provides users with features and filters to ensure that the right call gets through and receives attention.
