CBT is a hosted web-based training solution, providing organisations with an alternative to standard on-site training. CBT has been designed to provide employees with a concise and easy to use training tool which can be accessed from their desktop through our secure hosted training platform.
We have taken care to tailor each CBT module to reflect how a system has been configured, ensuring that the handset template is accurately defined and that the key features are highly visible. Specific information such as Help Desk details, directories, remote mailbox access numbers, business processes & policy and voicemail etiquette can be added for the organisation.
CBT provides a cost effective alternative to site based training that provides organisation with the flexibility to train staff on-demand. The standard product provides comprehensive access to all the commonly used components of your solution and a bespoke version allows for a completely flexible training programme.
